Wednesday, April 27, 2011

Review Graph: Describing Trends
Return to book ( Chapter 2)
Some Role Plays
Start Multi-Media




Grammar & Expressions


To put someone in their place = when someone acts outside of their social position, and needs to be reminded where on the social ladder or hierarchy they belong. (admonish) 


In situation # 2 (Student A) we can see an article used with "dinner," however this is actually part of the compound noun "dinner party" which is a situation, and therefore takes an indefinite article.


Dinner, brunch, lunch, breakfast are (subjective concepts) like (home) and (love) and therefore do not take articles. A dinner party is an (objective) thing -- like a desk or an apple, not a (subjective concept) like home, love, and breakfast.


For more information please read up on the grammar (the zero article)




Will you give me a chance to have it dry cleaned for you?
I'm so sorry. I certainly pay for the dry cleaning.


Could you excuse me for a moment...I need some air.




If you could indulge us for just a little while longer, then we can both leave together and find a more suitable environment in which to hold our meeting.


If it (the spot) doesn't come out




There is just too much going on here!
Is it too noisy for you here?
Well, there are other issues as well.


Vocabulary
nebulous question
Any good news to share?
Well, I'm a little down in the dumps...
They are going to be sorry they didn't hire you.
There loss!
thoughtfulness and consideration



Main Entry:kind
Part of Speech:adjective
Definition:generous, good
Synonyms:affectionateall heart, altruisticamiable,amicablebeneficentbenevolentbenignbig,bleeding-heart, bounteous, charitableclement,compassionatecongenialconsideratecordial,courteouseleemosynary, friendlygentlegood-hearted, graciousheart in right place, humane,humanitarianindulgentkindhearted, kindly,lenientlovingmildneighborly, obliging,philanthropicpropitioussoft touch, softhearted,sympathetictenderhearted, thoughtfultolerant,understanding
Antonyms:badbittercruelinconsideratemean,unfriendlyungenerous, unkind


Main Entry:delicious
Part of Speech:adjective
Definition:pleasing, especially to the taste
Synonyms:adorableambrosialappetizing, choicedainty,darlingdelectabledelightfuldelish, distinctive,divineenjoyableenticingexquisitefit for king,goodgratifyingheavenlylusciouslushmellow,mouthwatering, nectarous, nicepalatable,piquantpleasantrarerichsapid, savory,scrumptiousspicysweettastefultasty,temptingtitillating, toothsome, well-prepared,well-seasoned, yummy*
Antonyms:disagreeabledistastefulhorribleunpleasant,unsavory






in·dulge

  [in-duhlj]  Show IPAverb, -dulged, -dulg·ing.
–verb (used without object)
1.
to yield to an inclination or desire; allow oneself to followone's will (often followed by in ): Dessert came, but I didn'tindulge. They indulged in unbelievable shopping sprees.

BBC Business English Multi Media

http://www.youtube.com/watch?v=nJDfghW1ETk
http://www.youtube.com/watch?v=IkxRhLdBJcI


PROGRAMME I


INTRODUCING YOURSELF


GERALDINE Good morning. Bibury Systems. Can I hepl you?

JENNY ROSS Good morning, Geraldine.

GERALDINE Good morning, jenny. Your newspapers and the
post. 

CLIVE HARRIS Good morning, Jenny. Good weekend?

JENNY ROSS Excellent, thank you. 

CLIVE HARRIS It is cold this morning. 

JENNY ROSS Yes. Very cold. CLIVE Good morning, Geraldine.

GERALDINE Good morning, Mr. Harris. Your newspapers and your post.

EDWARD GREEN Good morning. My name's Edward Green.
I'm here to see Don Bradley. 

GERALDINE Ah yes. One moment, please. 

GERALDINE Hello. Jenny, Edward Green is in reception.
Please, sit down. 

EDWARD GREEN Thank you. 

JENNY ROSS Are you Edward Green? 

EDWARD GREEN Yes
.
JENNY ROSS I'm Jenny Ross. How do you do? 

EDWARD GREEN Hello. Pleased to meet you. 

JENNY ROSS Welcome to Bibury Systems. 

EDWARD GREEN Thank you. 

JENNY ROSS I'm the Head of Administration in the Marketing
Department. My boss is Don Bradley. Well ...our boss is Don
Bradley! Let me show you the department. 

JENNY ROSS This is the Marketing Department. This is my
desk. Er ... that's Don's office. He's not here at the moment.
And this is your desk. Telephone PC, In-tray. Ler me take
your coat. 

EDWARD GREEN Thanks. 

JENNY ROSS Over here is the stationery cupboard. Papers.
Files. Pencils, etc. Help yourself to what you need. Here is
the photocopier. And here is the fax machine. And this is the
coffee machine. Would you like a cup of coffee? 

EDWARD GREEN No, thanks.


JENNY ROSS Kate, this is Edward Green. He's our new
Marketing Executive. 

KATE McKENNA Ah, yes, Edward. Hello. Welcome to Bibury
Systems Marketing Department. 

KATE McKENNA Excuse me.
Hello, Kate McKenna. 

EDWARD What is Kate's job? 

JENNY She is Head of Sales. She's good.


EDWARD Where does she fit into the company structure?


JENNY Here's the company structure. You see Don is Sales and
Marketing Director and is on the Board. Kate reports to Don.
You are here and you report to Don. 

JENNY This is the boardroom. And here we have a range of
products. Our toys.Come on, let's go to the R&D workshop.

EDWARD I'm sorry. R&D? 

JENNY That's Research and Development.

EDWARD Ah, right.

GERALDINE ...Thank you for calling ... Goodbye. 

JENNY The Managing Director's office is on the first floor. Clive Harris. We call him Clive. Ah, thi is Clive'ssecretary, Sally.

EDWARD Hello.

And you have met Geraldine, our receptionist?

GERALDINE Hi.

JENNY So, this is the Research and Development department. This Is Bob and that's Pete. They are Research Assistants. And through here is Derek Jones' office. He has a team of six people. Derek, this is Edward Green. He's our new ...

DEREK JONES Please. 

JENNY Oh, you're busy. Sorry.

PROGRAMM 2
ANSWERING THE TELEPHONE

PROGRAMME 3
MAKING APPOINTMENTS

PROGRAMME 4
RECEIVING VISITORS

PROGRAMME 5
DESCRIBING YOUR COMPANY'S PRODUCTS

PROGRAMME 6
MAKING TRAVEL ARRANGEMENTS

PROGRAMME 7
STAYING AT A HOTEL

PROGRAMME 8
SHOWING VISITORS AROUND THE COMPANY

PROGRAMME 9
EXPLAINING HOW SOMETHING WORKS

PROGRAMME 10
RESCHEDULING PLANS AND ARRANGEMENTS

PROGRAMME 11
ANALYZING YOUR COMPETITORS

PROGRAMME 12
BUSINESS LETTERS AND PRESENTING INFORMATION

PROGRAMME 13
TRAVELLING ON BUSINESS

PROGRAMME 14
PRESENTING A PRODUCT

PROGRAMME 15
ENTERTAINING VISITORS

PROGRAMME 16
COMPLAINING ABOUT PRODUCTS AND SERVICES

PROGRAMME 17
COMPARING PRODUCTS AND PRICES

PROGRAMME 18
NEGOTIATING PRICES

PROGRAMME 19
NEGOTIATING DELIVERY

PROGRAMME 20
CONCLUDING A DEAL